2015 Claims Satisfaction Survey Report

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The Advisen Claims Satisfaction Survey Report is a hard-copy report approximately 30 pages in length that examines how insureds and brokers view insurance companies via their claims. This report is based on a survey of risk managers & insurance buyers and brokers.. Based on these results, this report will review how insurance companies’ activities associated with claims are viewed. The emphasis of this report is a relative ranking of insurance companies when claims are judged by pay-out, service, speed, etc.