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The Advisen Claims Satisfaction Survey Report is a hard-copy report approximately 30 pages in length that examines how insureds and brokers view insurance companies via their claims. This report is based on a survey of risk managers & insurance buyers and brokers conducted during the summer of 2017. Based on these results, this report reviews how insurance companies’ activities associated with claims are viewed. The emphasis of this report is a relative ranking of insurance companies when claims are judged by pay-out, service, speed, etc.
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